Business Terms of Service — For Recruitment Agencies, Staffing Firms, Independent Recruiters & other businesses using the AI Receptionist
These Terms govern your access to and use of the JobGen.AI Recruiter product and/or the JobGen.AI Receptionist product (together, the "Platform") as a business. By registering, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform. If you are an individual job seeker using the AI Career Coach at candidates.jobgen.ai, see the Candidate tab above instead.
1.1 These Business Terms of Service ("Terms") form a legally binding agreement between JobGen AI Pty Ltd ACN 696 826 561 (ABN 71 696 826 561) ("JobGen.AI", "we", "us", "our") and the individual or entity registering for or using the JobGen.AI Recruiter product and/or the JobGen.AI Receptionist product (a "Business Customer", "you", "your").
1.2 By clicking "I agree", completing registration, or accessing the Platform, you confirm you have read, understood, and agreed to these Terms, our Privacy Policy, and (where applicable) the Data Processing Agreement.
1.3 If you are registering on behalf of a company, agency, or other legal entity, you represent that you have authority to bind that entity to these Terms.
1.4 We may update these Terms from time to time. Material changes will be notified at least 30 days in advance by email or in-platform notice. Continued use after the effective date constitutes acceptance.
1.5 These Terms apply to all Subscription tiers, including any free, trial, or beta tier. Where a clause applies differently to a free or trial tier, that difference is stated expressly (see Sections 6.6, 7.8, and 14.5).
1.6 [LEGAL INPUT NEEDED] Scope note. Sections 3–5B and the defined terms "Recruiter", "Candidate", "Shortlist", "Prospect", and "Recruiter Invoice" below were originally drafted for the Recruiter product and, throughout the remainder of these Terms, "Recruiter" refers to a Business Customer using the Recruiter product specifically. Section 4 (AI Voice Agent & Call Recording) and the general commercial clauses (Sections 6–16: billing, IP, confidentiality, availability, warranties, liability, indemnification, termination, governing law) are intended to apply to Business Customers using either product. This scope split has not yet been confirmed by counsel and should be reviewed before Receptionist-only customers are asked to accept these Terms as drafted; a lawyer may prefer a short Receptionist-specific rider instead of relying on this note.
In these Terms, the following definitions apply:
"Platform" means the JobGen.AI recruiter-side software-as-a-service product, including the AI Voice Agent infrastructure, candidate pipeline tools, CRM module, business-development (Prospects) module, multi-channel communications and Outreach tools, the AI Assistant (Copilot), Contact Enrichment features, job distribution features, invoicing and analytics dashboards, and all associated APIs and integrations.
"AI Voice Agent" means the automated outbound and inbound calling system powered by JobGen.AI's AI infrastructure, used to screen, qualify, and schedule Candidates on behalf of Recruiters.
"AI Assistant" or "Copilot" means the in-product conversational AI assistant that helps you search, draft, analyse, and prepare actions across your account data. The AI Assistant is assistive only and operates subject to Section 11A.
"Candidate" means any individual whose personal data is processed through the Platform in connection with a Recruiter's recruitment activities.
"Business Contact" means any individual contact associated with a Recruiter's client, prospective client, or business-development target whose personal data is processed through the Platform (including Prospect contacts and client hiring/billing contacts).
"Prospect" means a company or organisation that the Recruiter is researching or pursuing as a potential client through the Prospects/business-development module, together with its associated Business Contacts.
"Outreach" means communications sent or logged through the Platform across any channel, including email, SMS, WhatsApp, LinkedIn messaging, and voice.
"Connected Account" means a third-party account you authorise the Platform to connect to on your behalf, including email mailboxes (e.g. Gmail/Outlook/SMTP) and messaging accounts (e.g. LinkedIn via Unipile/HeyReach).
"Enrichment Data" means contact or company information (including phone numbers, email addresses, and firmographic or hiring-signal data) sourced from third-party data providers and surfaced to you through the Platform.
"Credits" means the prepaid usage units consumed when you use metered Platform features (such as AI processing, messaging, enrichment, and voice), as described in Section 7.
"Recruiter Invoice" means an invoice that you generate, issue, or export to your own client using the Platform's invoicing tools (distinct from fees JobGen.AI charges you under Section 7).
"Subscription" means the recurring access plan selected by the Recruiter at onboarding, as detailed in the applicable Order Form or Pricing Page, including any free or trial tier.
"Content" means any data, text, audio, documents, transcripts, summaries, notes, or other materials uploaded, generated, transmitted, or derived by the Recruiter or Candidates through the Platform, including AI-generated call transcripts, summaries, scorecards, and Enrichment Data surfaced into your account.
"Shortlist" means a set of Candidates identified by the Platform as meeting the Recruiter's specified job criteria.
"Order Form" means any written or electronic order document specifying the Subscription tier, seat count, Credit allocation, and applicable fees.
3.1 Subject to payment of applicable fees and compliance with these Terms, JobGen.AI grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal recruitment and business-development operations.
3.2 Permitted use includes:
3.3 You must not:
4.1 The AI Voice Agent makes outbound and receives inbound calls to and from Candidates and Business Contacts using telephony infrastructure provided by JobGen.AI and its partners. Calls placed or received through the Platform — including AI Voice Agent calls, human click-to-call, and notetaker-assisted calls — may be recorded, transcribed, and analysed (including for diarisation, summarisation, sentiment, and extraction of relevant fields) for quality assurance, record-keeping, compliance, and service-improvement purposes.
4.2 The Recruiter is solely responsible for:
4.3 JobGen.AI does not guarantee a specific shortlist quality, fill rate, or time-to-shortlist outcome. The "under 60 minutes" shortlist metric is a target based on average performance and is not a contractual guarantee.
4.4 Branded Calling (SHAKEN/STIR Verified Caller ID) is available on eligible Subscription tiers. Availability is subject to carrier and regulatory approval.
4.5 You acknowledge that calls may be answered by answering machines, third parties, or automated systems, and that call answer rates will vary. JobGen.AI is not liable for failed, unanswered, or misdirected calls.
4.6 The Platform surfaces the recording-consent state on call records where available. You remain responsible for capturing and honouring consent regardless of what the Platform displays.
5.1 You represent and warrant that at all times during your use of the Platform:
5.2 JobGen.AI reserves the right to suspend or terminate access if we reasonably believe you are using the Platform in a manner that violates applicable law or these Terms.
5.3 You will promptly notify JobGen.AI at support@jobgen.ai if you become aware of any actual or suspected breach of these Terms, data breach, or unauthorised access to your account.
5A.1 The Platform enables you to send and log Outreach to Candidates and Business Contacts across multiple channels. You are the sender of all Outreach and are solely responsible for its content, targeting, and lawfulness.
5A.2 For all Outreach, you must:
5A.3 Connected Accounts. Where you connect your own email mailbox or messaging account (including LinkedIn via Unipile/HeyReach) to the Platform, you authorise JobGen.AI to send and receive messages on your behalf through that account. You represent that you have the right to connect and use that account, and you must comply with the third party's own terms of service, acceptable-use policies, rate limits, and automation restrictions.
5A.4 Google and Gmail permissions. If you connect Gmail, you authorise JobGen.AI to use Google OAuth and the Gmail permissions you approve only to provide the connected recruitment features:
5A.5 Google data controls. JobGen.AI encrypts Google OAuth tokens, uses Google user data only for the connected recruitment features, does not sell Google user data, and does not use Google user data for advertising. You can disconnect Gmail in the Platform settings.
5A.6 Microsoft Outlook permissions. If you connect Outlook or Microsoft 365, you authorise JobGen.AI to use Microsoft OAuth and the Microsoft Graph permissions you approve only to provide the connected recruitment features:
5A.7 Microsoft data controls. JobGen.AI encrypts Microsoft OAuth tokens, uses Microsoft user data only for the connected recruitment features, does not sell Microsoft user data, and does not use Microsoft user data for advertising. You can disconnect Outlook in the Platform settings.
5A.8 LinkedIn and third-party platform risk. LinkedIn, Meta (WhatsApp), Google, Microsoft, and other platforms independently set and enforce their own rules. JobGen.AI does not control these platforms and is not liable for any restriction, throttling, suspension, or termination of your Connected Account, or any loss arising from such action. You use connected messaging channels at your own risk.
5A.9 WhatsApp. WhatsApp messaging is subject to Meta's Business Messaging policies, including opt-in, template approval, and messaging-window requirements. You are responsible for compliance with those policies.
5A.10 Per-message and per-segment usage is metered in Credits as described in Section 7. Daily send caps may apply per Connected Account.
5B.1 The Platform may surface Enrichment Data (such as phone numbers, email addresses, and firmographic or hiring-signal data) sourced from third-party data providers. Enrichment Data is provided "as is", and JobGen.AI does not warrant its accuracy, completeness, currency, or fitness for any purpose.
5B.2 With respect to Enrichment Data, you act as the data controller. You are solely responsible for ensuring you have a lawful basis to obtain, store, and use such data, and to contact the relevant individuals, in compliance with all applicable privacy and marketing laws (including the Privacy Act 1988 (Cth), the Australian Privacy Principles, the GDPR where applicable, and any direct-marketing rules).
5B.3 You must not use Enrichment Data for any unlawful, discriminatory, harassing, or prohibited purpose, or in breach of any data provider's terms.
5B.4 Use of Contact Enrichment is metered in Credits as described in Section 7.
6.1 Roles. For the purposes of applicable privacy laws (including the Privacy Act 1988 (Cth) and the Australian Privacy Principles):
6.2 Data Processing Agreement. A Data Processing Agreement (DPA) governs all personal data processed by JobGen.AI on the Recruiter's behalf and is incorporated into these Terms by reference, available at jobgen.ai/dpa. The DPA includes the current list of subprocessors used to provide the Platform (including providers of telephony, messaging, enrichment, transcription, AI model, payment, and accounting services).
6.3 Candidate & Contact Data. You must only upload or process personal data for which you have a lawful basis, provide affected individuals with a compliant privacy notice, respond to data-rights requests within legally required timeframes, and not retain such data beyond the period reasonably necessary for the recruitment or business-development process.
6.4 AI Training. JobGen.AI may use de-identified and aggregated data derived from Platform usage to train and improve its AI models and services. Identifiable personal data will not be used for AI model training without explicit consent. Recruiters may opt out of permitted training uses by contacting support@jobgen.ai. This Section is subject to the free-tier licence in Section 6.6.
6.5 Data Residency. Data is primarily stored in Australian and US data centres. Cross-border transfers comply with APP 8 requirements and are governed by the DPA.
6.6 Free, Trial & Beta Tier Data Licence. This Section applies where you use the Platform on a free, trial, or beta tier (collectively, "Free Tier"). You retain ownership of Content you upload or generate on the Free Tier. However, in consideration of free access, you grant JobGen.AI a worldwide, perpetual, irrevocable, royalty-free, sublicensable licence to host, store, process, and use such Content, and to create and retain de-identified and aggregated derivatives of it (including aggregate talent-pool, market, and benchmarking datasets). JobGen.AI may continue to use and retain de-identified and aggregated derivatives after your Free Tier account closes, and is not obligated to provide the same export or deletion assistance for Free Tier accounts as for paid Subscriptions (see Section 14.5). The licence to de-identified and aggregated forms survives termination. Nothing in this Section permits JobGen.AI to use identifiable personal data in a manner inconsistent with the DPA, the Privacy Policy, or applicable privacy law, and your obligation to have a lawful basis for all uploaded data (Section 6.3) continues to apply.
7.1 Subscription fees are set out in the applicable Order Form or Pricing Page and are payable in advance on a monthly or annual basis.
7.2 All fees are exclusive of GST and other applicable taxes. Where GST applies under the A New Tax System (Goods and Services Tax) Act 1999 (Cth), it will be added to invoices at the prevailing rate.
7.3 Call usage beyond the included minutes in your Subscription tier will be charged at the per-minute overage rate set out in your Order Form.
7.4 Credits. Certain Platform features (including AI processing, Contact Enrichment, messaging, and voice) are metered and consume prepaid Credits. By using a metered feature, you authorise the deduction of the applicable number of Credits. Unless stated otherwise in your Order Form or on the Pricing Page:
7.5 Payments are processed via Stripe or such other payment processor as notified by JobGen.AI. By providing payment details, you authorise JobGen.AI to charge applicable fees on the billing cycle selected.
7.6 If payment fails, JobGen.AI will provide a 7-day grace period. If payment is not received, Platform access may be suspended until payment is received.
7.7 All fees paid are non-refundable except as required by Australian Consumer Law or as set out in Section 14 (Termination).
7.8 JobGen.AI may adjust Subscription fees on 60 days' written notice. Price changes will not apply to pre-paid annual Subscriptions until renewal. Free Tier access may be modified, limited, or discontinued at any time on reasonable notice.
7.9 Recruiter Invoicing Tool. The Platform provides tools to generate, send, and export Recruiter Invoices to your own clients. These tools are provided for your convenience only. JobGen.AI is not a party to any Recruiter Invoice or to the underlying engagement between you and your client, does not collect payment on Recruiter Invoices, and is not responsible for the accuracy, tax treatment, issuance, or collection of any Recruiter Invoice. You are solely responsible for the correctness and lawfulness of invoices you generate, including applicable tax, and for your own financial record-keeping.
8.1 JobGen.AI retains all intellectual property rights in the Platform, including all software, AI models, algorithms, interfaces, branding, and documentation. These Terms do not transfer any ownership rights to you.
8.2 You retain ownership of all Content you upload to the Platform. By uploading or generating Content, you grant JobGen.AI a non-exclusive, worldwide, royalty-free licence to use, process, and store that Content solely to provide the Services and as permitted under the DPA. This Section is subject to the broader licence granted for Free Tier Content under Section 6.6, and to JobGen.AI's rights to create and use de-identified and aggregated data under Section 6.4.
8.3 Any feedback or suggestions you provide to JobGen.AI may be used without restriction or compensation.
8.4 You must not use the JobGen.AI name, logo, or trademarks without prior written consent, except to accurately describe your use of the Platform.
9.1 Each party agrees to keep confidential all non-public information of the other party disclosed in connection with the Platform, and to use such information only for the purposes of the Services.
9.2 Confidential Information does not include information that is publicly available without breach of these Terms, was known to the receiving party before disclosure, or is required to be disclosed by law.
9.3 This obligation survives termination of these Terms for three (3) years.
10.1 JobGen.AI targets 99.5% Platform uptime, excluding scheduled maintenance windows and events beyond our reasonable control.
10.2 Technical support is available via support@jobgen.ai and through the in-platform support portal. Response time targets by Subscription tier are set out in the applicable Order Form.
10.3 JobGen.AI reserves the right to modify, suspend, or discontinue Platform features with reasonable notice.
11.1 JobGen.AI warrants it will provide the Platform with reasonable skill and care and in accordance with these Terms.
11.2 Except as expressly stated, and to the maximum extent permitted by law, the Platform is provided on an "as is" and "as available" basis without warranties of any kind.
11.3 JobGen.AI does not warrant that: the Platform will be uninterrupted or error-free; AI-generated outputs (including transcripts, summaries, scorecards, matches, and AI Assistant responses) will be accurate, complete, or free from bias; Enrichment Data will be accurate or current; or that use of the Platform will result in successful hires, client wins, or specific outcomes.
11.4 Australian Consumer Law. Nothing in these Terms excludes any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot be excluded. To the extent permitted, our liability for breach of any implied guarantee is limited to re-supply of the relevant services.
11A.1 The AI Assistant is an assistive tool that helps you search, draft, summarise, analyse, and prepare actions using your account data. It operates strictly within your account's tenant scope and your role-based permissions, and it can only access data you are already authorised to access.
11A.2 The AI Assistant does not operate autonomously. It proposes actions for your review; outbound actions (such as sending a message, sending an invoice, or booking an interview) require explicit human confirmation before they are executed.
11A.3 AI Assistant outputs may be inaccurate, incomplete, or out of date. You must independently verify outputs before relying on them, and you remain responsible for all decisions and actions you take. Any adverse, financial, or hiring decision must involve meaningful human review and must not be made solely on the basis of AI output.
11A.4 Section 12.4 applies to all AI-generated outputs, including those of the AI Assistant.
12.1 To the maximum extent permitted by applicable law, JobGen.AI's total aggregate liability for all claims shall not exceed the total fees paid by you in the twelve (12) months immediately preceding the event giving rise to the claim.
12.2 JobGen.AI will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, data, or goodwill.
12.3 Nothing limits liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or liability that cannot be excluded under Australian Consumer Law.
12.4 You acknowledge that AI-generated outputs are tools to assist human decision-making. Any recruitment, business-development, financial, or communication decision made in reliance on Platform outputs (including AI Voice Agent, AI Assistant, matching, and Enrichment outputs) is made at your own risk and responsibility.
13.1 You agree to indemnify and hold harmless JobGen.AI from and against any claims arising out of or relating to:
14.1 These Terms commence on the date you accept them and continue until terminated in accordance with this Section.
14.2 Termination by Recruiter. You may cancel your Subscription at any time via your account settings or by written notice to support@jobgen.ai. Cancellation takes effect at the end of the current billing period.
14.3 Termination by JobGen.AI for Cause. JobGen.AI may suspend or terminate your access immediately if: (a) you materially breach these Terms and fail to remedy within 14 days of notice; (b) you use the Platform for unlawful purposes; (c) you become insolvent or cease to carry on business; or (d) continued access poses a legal, reputational, or security risk.
14.4 Termination by JobGen.AI without Cause. JobGen.AI may terminate your Subscription without cause on 60 days' written notice, with a pro-rata refund of prepaid Subscription fees for the unused period.
14.5 Effect of Termination. On termination: your licence ceases immediately; and all accrued payment obligations survive termination. For paid Subscriptions, JobGen.AI will make your Content available for export for 30 days post-termination, after which it may be deleted in accordance with the DPA's retention terms. For Free Tier accounts, export and deletion are handled as described in Section 6.6 and the DPA, and JobGen.AI may retain de-identified and aggregated derivatives indefinitely.
15.1 These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia.
15.2 Before commencing formal legal proceedings, both parties agree to attempt to resolve disputes in good faith by escalating to senior representatives within 30 days of written notice.
15.3 Nothing prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
16.1 Entire Agreement. These Terms, together with the Privacy Policy, DPA, and any applicable Order Form, constitute the entire agreement between the parties with respect to the Platform.
16.2 Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.
16.3 No Waiver. Failure by JobGen.AI to enforce any provision does not constitute a waiver of that provision.
16.4 Assignment. You may not assign any rights under these Terms without prior written consent. JobGen.AI may assign in connection with a merger, acquisition, or sale of substantially all assets, with 30 days' notice.
16.5 Force Majeure. Neither party will be liable for delays or failures resulting from causes beyond their reasonable control.
16.6 Relationship. The parties are independent contractors. These Terms do not create a partnership, employment, or agency relationship.
16.7 Notices. All legal notices must be in writing sent to support@jobgen.ai (for JobGen.AI) or to your registered account email. Notices are effective on confirmed delivery.
For all legal enquiries relating to these Terms:
JobGen AI Pty Ltd
Level 49, Parramatta Square, Sydney NSW 2150, Australia
Email: support@jobgen.ai
Website: jobgen.ai
Last updated: 17 June 2026 | Version 1.1
Candidate Terms and Conditions — For Individuals Using JobGen.AI
This is the Terms and Conditions of JobGen Pty Ltd (ABN 71 696 826 561) trading as JobGen.AI (in this policy referred to as we, us or our) that conducts its business in and from Australia.
We operate an online software-as-a-service platform. The platform is available at https://www.jobgen.ai/ (Platform). We may also make the Services available through a mobile application in the future; once available, the mobile application will form part of the Platform and these Terms and Conditions will apply equally to it.
The Platform allows persons who create an account, use a free plan or trial, or subscribe to a paid plan (in these Terms and Conditions referred to as you or your), access to the services.
In these Terms and Conditions, reference to Services mean any services available on the Platform to assist you to analyse criteria of job opportunities, optimise your resumes, assist you apply for job opportunities, track your job applications and prepare you for interviews.
Neither the Platform nor the Services are intended for use by persons who are under the age of 18 years old. Persons under the age of 18 are not permitted to open an account with us or use the Platform or the Services.
These Terms and Conditions are subject to the laws of Australia. If you access the Platform from outside Australia, you do so on your own initiative and are solely responsible for compliance with any applicable laws applying in your location.
By creating an account and clicking "I accept" you:
We reserve the right, to change these Terms and Conditions at any time.
If we do this, we will post a notification through the Platform. The date appearing at the top of these Terms and Conditions will state the date when these Terms and Conditions were last revised.
Any such changes will become effective no earlier than thirty days after they are posted.
Your continued use of the Platform after the date any such changes become effective constitutes your acceptance of the changed Terms and Conditions.
We grant you a non-exclusive right to access and use the Platform and the Services during the period in which your account, free plan, trial, or paid subscription is active, subject to any applicable feature limits.
You must, in respect of the Services provided to you, through the Platform:
If you believe that your account is no longer secure, then you must immediately notify us at Hello@jobgen.ai.
By using the Platform, you represent and warrant that you will not:
The Platform may include features such as a Chrome browser extension, "AI Apply," or "AI Agents" designed to assist you in:
These tools are provided to support and streamline your job search. However, by using them, you acknowledge and agree that:
These features are intended to provide best-effort assistance, not to replace your personal oversight. We recommend you apply human judgment before finalising and submitting any job application.
Subscription Fees will be as published by us on the Platform.
Free plan access does not incur Subscription Fees. Free plan usage may be subject to monthly feature limits shown on the Platform.
Card-required trial access does not incur Subscription Fees during the trial period, but will convert to the selected paid subscription unless cancelled before the trial ends.
Subscription Fees are prepaid by you to access the Platform and are not refundable.
We reserve the right to increase the Subscription Fees. We will give you thirty days prior notice of any increase in Subscription Fees.
Subscription Fee do not include sales tax, consumption tax or other taxes (including GST) or withholding tax as may be required by us to collect, unless otherwise specified.
To the extent that payments to be made by you are subject to a sales tax, consumption tax or a withholding tax (including GST) the amount of such tax will be shown as a separate item on the relevant invoice and will be added to the Subscription Fee.
Subscription Fees will be payable by credit, debit or other payment card as specified on the Platform.
A card-required trial creates a subscription with an initial trial period. You must cancel before the trial ends to avoid being charged for the selected subscription period.
Platform Subscriptions will automatically renew until cancelled.
You must cancel your Platform Subscription before it renews in order to avoid being invoiced for the next subscription period.
When payment is made using a credit, debit or other payment card issued in Australia network fees will be charged to the card used.
You authorise our third party payment processors to periodically charge you, on a going-forward basis and until cancellation of either the recurring payments or your account, all accrued sums on or before the payment due date for the accrued sums.
You acquire no, title, copyright or other proprietary or intellectual property rights in or to the Platform or any improvements to the Platform as a result from use of the Platform.
You must not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit the Platform for any commercial purpose whatsoever, without our express prior written consent.
We and/or its licensors will own all intellectual property rights in the Platform. This Terms and Conditions does not grant you any rights to, under or in, any patents, copyright, database right, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licenses in respect of the Services.
The Platform may permit you to upload your content to the Platform including photographs, documents, data, text, and other types of content related to your job search.
You retain all ownership rights in your uploaded content.
We hereby assign to you all our right, title, and interest, if any, in and to any output provided through your use of the Platform. This assignment does not extend to other persons' who use the Platform's output.
We grant to you a perpetual, royalty-free, non-exclusive, transferable and worldwide licence to reproduce, use, process, transfer and store data, derived from its use of the Platform, solely for the purposes of enabling you to enjoy the benefit of the Services during the period of the Subscription.
We will only use your uploaded content as necessary to provide you with the Platform and provide the Services.
You are responsible for all uploaded content.
You represent and warrant that you have all rights, licenses, and permissions required to provide uploaded content to the Platform.
The Platform uses artificial intelligence in the delivery of the Services that are available to users of the Platform (both in the analysis of job opportunities suitable for you and in the preparation of written materials). Use of AI includes use of large language model's (LLM) such as (OpenAI, DeepSeek, Mistral, Anthropic, etc.) to understand and generate human language. It is through the use of the LLM that the Platform is able to summarise text, answer questions, generate new text and actively engage with you while you are using the Platform.
Please be aware that there are limits and shortcomings of any particular AI program, including:
You agree that you are solely responsible for reviewing the output that the Platform provides to you to ensure that it is accurate and that it is appropriate for the use to which you want to put the output.
You agree that, output you receive from the Platform:
We are under no obligation to edit or control the uploaded content that you post or publish and will not be in any way responsible or liable for your uploaded content. We may, however, at any time and without prior notice, screen, remove, edit, or block any uploaded content that in our sole judgment violates these Terms and Conditions or is otherwise objectionable.
We may terminate or suspend your access to the Platform, by written notice to you (such notice to take effect immediately) if one or more of the following events occur:
You may terminate your account with us at any time.
We reserve the right to modify the design or contents of the Platform at any time or for any reason at our sole discretion without notice.
We cannot guarantee the Platform will be available at all times. We may experience hardware, software, internet connectivity or other problems or need to perform maintenance related to the Platform, resulting in interruptions, delays, or errors.
We reserve the right to suspend and discontinue at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Platform during any downtime or discontinuance of the Platform. Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Platform or to supply any corrections, updates, or releases in connection with the Platform.
Terms, conditions, warranties and guarantees implied by law, which cannot be excluded, restricted or modified, apply to these Terms and Conditions to the extent required by that law.
We exclude, to the extent permitted by law, all other terms, conditions, warranties and guarantees which might be implied into these Terms and Conditions.
We bear no responsibility and are not liable to you, for:
The total and aggregate liability of us and our providers for loss suffered or sustained by you in connection with the provision of the Services under these Terms and Conditions (i) whether arising as a result of breach of contract, in tort (including negligence) or under statute and (ii) whether or not arising pursuant to an indemnity in these Terms and Conditions, is limited in those cases where the law (including the Australian Consumer Law) restricts our ability to limit its liability, to:
Subject to the above and to the extent permitted by law, the total and aggregate liability of us and our providers for loss suffered or sustained by you in connection with the provision of the Services under these Terms and Conditions is capped at the total Subscription Fees, if any, paid by you in the one (1) month immediately preceding the event giving rise to the claim.
You do not rely on any representation, warranty or other provision made by us which is not expressly stated in these Terms and Conditions.
Outputs, analysis and other information provided by us to you in providing any Services on the Platform:
We do not and will not accept any responsibility for any loss that is or may be incurred as a result of:
Neither party is liable to the other for any loss suffered by the other party that is an Indirect Loss.
In this clause Indirect Loss means losses which do not arise naturally (that is, according to the usual course of things) from the relevant breach of these Terms and Conditions including loss of profits or revenue, loss of goodwill or reputation, loss of anticipated benefits or savings, loss of any prospect or business opportunity, loss of production or other business interruption loss.
Any claim (howsoever arising) whether for breach of contract, in tort (including negligence) or under statute made by you under these Terms and Conditions against us (i) must be notified in writing to us no later than the first anniversary of the date on which the event (or the first in a series of events) giving rise to the cause of action occurred and (ii) if notice is so given, proceedings must be commended within 180 days of notice being given.
You indemnify and hold harmless us and our third-party providers, their respective affiliates and their respective officers, directors, employees, representatives, agents, successors and assigns from and against any and all loss arising from any:
commenced or asserted against us arising from, related to or in connection with any act or omission by you or anyone acting on your behalf that violates any applicable law.
We will indemnify and defend you against any claim that alleges the Platform infringes the intellectual property rights of any third party.
If we reasonably believe that your use of the Platform is likely to be prevented, or it is prevented by any claim of infringement then we may, at its expense and in its sole discretion:
If the above options are not available on commercially reasonable terms in our judgment, we may terminate your Subscription and refund to you any Subscription Fees paid by you covering the remaining portion of the applicable subscription period after the date of termination.
Our obligations under this clause do not apply:
You will indemnify defend us, our officers, directors, and employees against any claim that arises from your uploaded content.
Each party's indemnity obligations under this clause are subject to the following:
We have the right to collect and analyse data and other information relating to the provision, use and performance of various aspects of the Platform and related systems and technologies.
The Platform may use or apply large language models and machine learning systems with features and implementations designed to generate content and aid your use of the Platform. Data collected through use of the Platform by any subscriber may be used to calibrate data models and improve algorithms (Machine Learning).
Nothing in these Terms and Conditions prohibits us from using such Machine Learning for testing, tuning, optimising, validating, or otherwise enhancing the analytics, models, or algorithms underlying the Platform. Nothing in these Terms and Conditions gives you any rights in or to any part of the Platform or the Machine Learning generated by or the Machine Learning generated in the course of providing the Platform.
Any notice given under these Terms and Conditions must be in writing and delivered or sent by email to the recipient at:
A notice is taken to be duly given and received:
You grant to us a royalty free, non-exclusive, perpetual, world-wide licence to use any improvements proposed, or other suggestions made, by you in respect of the Platform.
Each party must (at its own expense) do all things as any other party asks as may be reasonably required or necessary to give the other party the full benefit of any obligations owed to the other party as expressed in these Terms and Conditions.
These Terms and Conditions are governed by and are to be construed in accordance with the laws applicable in New South Wales, Australia. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of New South Wales, Australia.
For all enquiries relating to these Terms:
JobGen Pty Ltd trading as JobGen.AI
Email: Hello@jobgen.ai
Website: jobgen.ai
Last updated: 27 July 2026 | Version 1.1